AMBROSIA'S Trainers

Ambrosia trainers are hand picked from the most experienced dairy industry experts from around the world. Each displays not only great breadth and depth of knowledge, but the ability to pass on that knowledge and enthusiasm for the dairy industry.

Each boasts over 20 years in the dairy industry and are fully cognizant of the latest operational processes and technology advancements to maximize end-to-end production.
Our Trainers are sourced from senior personnel in the New Zealand, Australian and US dairy industries. Roles they have performed include:

  • Plant Operator
  • Production Management
  • Quality Assurance
  • Research & Development
  • Technical Management
  • Dairy and Infant Formula manufacture
  • Cheese starter culture production
  • Operations installation and commissioning of infant formula and milk powder plants
  • Establishing hygiene zoning and international quality systems
  • CIP Validation
  • Research in milk powders and drying
  • Debottlenecking and performance optimization
  • Advising dairy companies on fire and explosion safety
  • Post incident investigation of fires, explosions and control system failures
  • Project development and commissioning plant trouble shooting

Product areas our trainers are
experienced in include:

  • Market fluid milk and cream
  • Flavored milks
  • Ice-cream
  • Frozen dairy products
  • Fruit juice
  • Soft dairy
  • Hard cheese (both bulk and retail packaging)
  • Concentrated milks
  • Evaporated and sweetened condensed milks
  • Milk powders (standard, fortified and infant formula)
  • UHT / ESL and retorted dairy products
  • Yogurt and dairy desserts


Although Ambrosia are happy to train your staff themselves in some cases you may already have a team in place.
We offer the opportunity to use our training
material under license for each module
, with Ambrosia's experts training your
training team not only in the detail of each course but in the best ways to
ensure optimal retention and implementation.

Ambrosia delivers user-friendly modern PowerPoint presentations, which are color coded to the Module
Standard. We also provide Booklets to support each PowerPoint Module. These Booklets have further detail for the Trainees to have as a hard copy. Most modules are also available ongoing as an online course on moodle.com.



Michael Cotter

Michael is a professional engineer, specialising in food and dairy processing technologies with a B.Eng. (Chemical and Materials) and a Diploma in Dairy Science and Technology from Massey University. Mike’s strong, strategic project leadership has been refined through 30 years’ experience in manufacturing and contracting for the demanding food, beverage, pharmaceutical and dairy industries. Michael is a founding Director and owner of Pacific Process and Ambrosia Training Ltd. Prior to setting up Pacific Process, Mike held senior positions with NZ Dairy Board, Fisons Pharmaceuticals, AMEC, Nalco, Ashton Project Services and Tetra Pak (NZ).


Dr. Chris Bloore

Dr. Chris Bloore is a Chemical Engineer with over 50 years’ experience in the milk powder evaporation and drying industry.
His first 10 years at the NZ Dairy Research Institute focused on milk powders research and culminated in his PhD in Spray Dried Milk Powder Quality Control in 1981. After a further 9 years at the Institute carrying out research, lecturing and research programme management, he left to begin an international dairy industry consultancy. The past 30 years have been spent consulting initially in New Zealand and Australia then in the last 15 years also in the European and US dairy industries. His work is mainly in the areas of dryer specification, evaporator and dryer design, fire and explosion safety design, powder stickiness, factory layout, trouble-shooting, education and training work.  Chris is based in Dunedin NZ, he is an associate of Pacific Process and an owner of Ambrosia Training Limited.


Mark Aburrow

Mark holds a Bachelor’s Degree in Applied Science Biology, a Post Graduate Diploma in Computer Studies from Latrobe University and a Diploma in Packaging Technology from Cambridge University.  Mark also holds many industry certifications ranging from Operational Excellence and Lean Manufacturing from CCI, Quality Testing and Compliance and Production Skills through Nestlé College in Pakistan and Malaysia and Milk Technology course at Nestlé Global Technical Centre Konolfingen Switzerland.  He has filled roles ranging from plant operations, production management, Process Optimisation Leader, Factory Manager to export QA and Technical Manager for Nestlé.  Mark has also worked as a factory manager in the large-scale food service and catering industry, also in technical and management roles for Fonterra.


Chris Seipelt

Chris has over 33 years’ experience in both technical and managerial roles within the Australian dairy industry and is a past member of the Dairy Industry Association of Australia. This experience has covered a diverse product portfolio which includes market milk and creams, frozen dairy products, soft and hard cheeses, fruit juice, evaporated and sweetened condensed milks, milk powders and UHT, ESL and retorted dairy products. He has a strong understanding of the requirements of various food production quality standards such as BRC, Spotless, ISO Quality Standards and US PMO obligations and is registered as an ‘Approved Person for Thermal Processing’ in Australia. Prior to joining Pacific Process in the US, he held senior technical and process specialist roles in two major international dairy companies (Nestlé and the Parmalat / Lactalis group). Based in Australia, he is currently involved in the provision of consulting services to clients in the US, Australia and New Zealand, which involve process optimisation and troubleshooting activities, mainly on spray drying plants. Chris is an associate of Pacific Process.


Daniel Smith

Daniel brings his decades of experience within the Dairy Industry, as well as his skills, having taught the Dairy Diploma for Industry professionals at Wintec Polytechnic. With experience in New Product Development, Plant Optimisation, Plant commissioning, and 10 years as a Factory Manager of a Cheese plant in Shanghai China. Daniel has a broad Dairy Experience, and holds a Masters in Dairy Technology from Massey University.

As each of our customers is unique Ambrosia will, after the discovery process, assign the right trainer with the equivalent experience to suit your unique operational/training level requirements. If you would like more on the background of our trainers, please contact us for more detail on qualifications, expertise and experience.

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